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We service DEFECTIVE items only. If your item is indeed Defective, or Dead on Arrival, we will exchange the item(s) via its' Factory Warranty.
All returns must be accompanied by a Sahara Wireless RAC (Return Authorization Code) number. To obtain an RAC number, please send an e-mail to:returns@saharawireless.com
Be sure to include the following information:
No returns, refunds or exchanges will be processed without an RAC number.
At this point, we do not accept returns or exchanges on items that are NOT defective.